Time has flown since we attended Kofax Transform 2012 in March. For a high level summary of the event please visit Victor’s overview. As I’m sure you can appreciate, annual events put on by technology vendors can be a firehose of information leaving folks with more questions than answers. Don’t get me wrong, Kofax puts on a great event providing partners like Yakidoo with training, certification and relationship building experiences. And we always have fun!
But, like any conference the information is plentiful so it’s up to partners like us to highlight what we think is most important and relevant for our customers. There were two key things covered at Transform 2012 that ’d like to highlight because I think they are important for customers to know and potentially talk to us about.
Kofax has entered into the business process management space through the acquisitions of Singularity and Agility. Up till now, Kofax was the dominant vendor in the capture market but these acquisitions now introduce new information and process management possibilities within the Kofax software stack. Look for future posts on the implications of this purchase and BPM in general.
As is the case with all new software versions we recommend to our customers to wait till a Fix Pack (or two) and potentially Service Packs are issued before thinking about upgrading. Since the v10 release in February, two Fix Packs have been issued and Service Pack 1 is now GA. During this time we’ve also implemented v10 in our environment and consider it to be stable and production grade. We are recommending customers implementing new installs to choose v10 and for existing installs to upgrade based on two primary scenarios:
For those of you that have Kofax v8, bear in mind that it is being End of Lifed and this could be reason to starting thinking about upgrading as well. You can read the EOL announcement here.
But, as is the case with any enterprise software upgrade customers prefer not to be forced to upgrade. Instead, an upgrade ideally needs to have some compelling features or functionalities that will make things better, easier and cost effective. Here are some of key improvements to v10 that we think our customers will benefit from.
Kofax Capture 10 looks, feels and functions very much like Microsoft Word or Excel making it easier for new users to learn and use the software sooner and faster. If your organization is re-structuring or implementing new processes and workflow then an easier and familiar GUI can make a world of difference.
With earlier versions of Kofax Capture someone had to know how to scan, what each document was, who needed it and how to get it to them. This “operator” had to have the skills to scan, separate and route the documents to specific departments and users. With Kofax Capture v10 the software knows the difference between a waybill and a cheque and it puts in motion an automated workflow to process the document. The right document gets to the right person faster for processing. This makes it possible to shift the scanning and capture function from knowledge workers and process owners to lower cost administrative resources.
Kofax v10 is now at a state where companies can implement it knowing that it is stable, easier to adopt and use. It also introduces more workflow and process automation and reduces the dependency on highly skilled resources to do rudimentary scanning and separation. In my next post I’ll cover some additional features and use cases that can help you further establish a business case for implementing or upgrading to v10.
|Want to know more about Kofax Capture v10? If you’d like a more in-depth conversation with Joseph, specific to your industry, business or technical environment please contact us and we will arrange a time with you.|
Joseph Haroun, Director of Technical Services Prior to joining Yakidoo, Joseph was a business analyst and Manager of IT Programs Delivery at DHL, the global multi-national courier, freight, logistics and shipping service provider. During his tenure at DHL Joseph oversaw the implementation capture and process automation projects. Joseph and members of the Yakidoo helped DHL implement various capture and automation technologies for Waybill processing, Accounts Payable invoice processing and Accounts Receivable payment processing.
Joseph has experience and expertise in the areas of process improvement, efficiency, automation, project management and technology integration with our valued clients and partners. His role at Yakidoo is to lead the technical services delivery team on capture and process automation projects.