
Definition: “Enterprise Content Management is a process that takes your content through its lifecycle – from creation of an idea scribbled on a sheet of paper to the management of the multiple working documents to flesh out that idea to archival and ultimate disposition.”
Realization in the business world requires control of an organization’s unstructured data. This information can include images of scanned paper, electronic documents, faxes, emails, videos, etc… and can co-exist many diverse locations and formats both structured and unstructured. Yakidoo’s solutions can secure, manage and deliver data across the entire organization. An effective Enterprise Content Management (ECM) strategy can help enterprises:
Capturing data and managing content will only become more important or more of a problem if companies don’t implement an end to end data capture and content management solution or service.
According to statistics from PricewaterhouseCoopers, Forrester and Gartner:
Yakidoo team members have over 75 cumulative years experience in deploying content management systems in various industries including: Banking, Insurance, Logistics and Transportation, Government, Healthcare, Property Management and Manufacturing. Below is a snapshot of content management projects implemented by Yakidoo:
|
Industry |
Solution/Service Area |
Outcome |
|
Banking |
Secure content management system providing approved bank employees with access to key client point of contact documentation used to verify identity and ensure continuity of service |
Better customer service and instant access to client information on-demand and at point of service |
|
Insurance |
Content management system used to gather all documents and content used and associated to claims |
Complete history of all claims including internal communications and content from internal adjudicators/adjustors and correspondence with and from customers |
|
Logistics and Transportation |
Content management system for proof of delivery documentation |
Provided web access to view proof of delivery documents; reduced customer service support costs; improved customer satisfaction |
|
Government |
Content management system with web access to citizens and key stakeholder groups |
All documents now online eliminating citizens from travelling to get documents; eliminated line ups and delays; generating revenue by offering documents online; documents now archived safely as part of disaster recovery plan |
|
Property Management |
Content management system used to track, store, find and access correspondence and lease documentation for each corporate tenant |
Full account of all document and versions for each tenant; Quick on-demand access to documentation; electronic storage and archiving of documents |
|
Manufacturing |
Content management system featuring electronic matching of key documents |
Matching and reconciliation of shipping documents to customer orders. Helping streamline order to cash process |
Yakidoo solutions transform your company by capturing your data, managing your content and automating business processes so your company is more productive and profitable. Learn more about Yakidoo solutions and services. Contact us to discuss your needs.