Cost reduction has been and will continue to be a key focus for global business services. The shared services model, however, has evolved to become a source for increased productivity and value to the enterprise. As a result, service centers are expected to meet higher and wider expectations for service improvements and deliverables year after year.
To meet—and exceed—these expectations, shared services organizations must go beyond simply speeding up traditional back-office functions and become strategic partners to the enterprise. The transformation starts with strategies and technology that focus on:
- Standardized processes, platforms, and workflows
- Data and analytics that solve problems throughout the organization
- Productivity benchmarks for continuous improvement improved service and cost reduction
- Development of a truly global finance shared services operation to move beyond support to a leadership role
- Extend automation and increase standardization
- Boost the volume of data captured and analyzed
- Create an environment for continuous optimization
- Maintain performance and flexibility as you expand
With Kofax solutions, you can automate more of your AP process. Our advanced capture automatically classifies and indexes any document—scanned paper, email, fax, EDI—regardless of format. Invoice lines can be matched to multiple purchase orders in your ERP or multiple invoices to a single purchase order. This means you can process even the most complex invoices with virtually no manual intervention.
80 to 90 percent or more of header and line-item data is automatically extracted and validated in any language, including Chinese, Japanese, Korean and Thai, without templates, key words or scripted rules. With increased automation and expanded language capabilities, you can extend services to more business units and localities while your staff focuses on higher value activities. Captured data can be used to automate VAT reconciliation, route by company code, and integrate with one or multiple ERP systems.
The transition from transactional processing to providing strategic business insights requires extracting more than just the data required to post a transaction. Our advanced capture provides accurate, template-free extraction of information from invoices, purchase orders and any supporting documents. It allows you to tap unstructured content for data that otherwise wouldn’t be available for business intelligence. Kofax reporting and analysis tools allow you to use that data to build internal analytics capabilities with a broad set of pre-packaged reports, as well as ad-hoc reporting that further increases the value of your services to individual business units.
Unit cost reduction will always be a priority, even for value-centric global business service centers. As you add more depth and value to the services provided to your corporate customers, Kofax solutions can help you continually improve capacity planning and workforce effectiveness. Workflow and process visualization tools establish baselines for existing processes, allowing you to test the effectiveness of any changes and make modifications quickly, based on real-time data.
You’re a global operation. You can’t afford downtime. Multi-tenant platform options mean quick set up and implementation as you extend the breadth of services across your enterprise and throughout the world. As you expand, our hybrid data model allows database and content storage to effortlessly grow so you can handle the demands of increased usage. You can continue to meet service level goals, no matter how rapidly your operations grow. Intuitive and efficient integration capabilities minimize the time it takes to go from deployment of Kofax solutions to full operations that deliver value to your company.
Forward-thinking organizations all over the world turn to Yakidoo
If you’re ready to move your service center beyond “lift and shift” to “shift and transform,” Yakidoo has the expertise and experience to help you make it happen. Yakidoo, a Kofax diamond partner and reseller, has helped some of the world’s largest and most successful organizations. The forward-thinking technology from Kofax is for visionary companies that are ready to push the boundaries of performance and value in global business services.