The Government serves the public through a wide variety of sectors including Law, Environment, Education, Energy, among others, mostly driven by case and claims settlements. To make this challenge even more complex, documents and information originate from an infinite number of sources. Here are some key problems that government bodies face:
- High costs for manual processing of documentation, which is an intensive and often inefficient task.
- Large amount of relevant paper information in different sectors and departments, which can be lost, misplaced or hard to find.
- Inaccuracy and huge delays when working with paper registration forms.
- Service level agreements cannot be met.