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Kofax® Limited is a leading provider of smart process applications that simplify the business critical First Mile™ of information-intensive customer interactions. Kofax combines market leading capture, process management, analytics and mobile capabilities that enable organizations to increase their responsiveness to customers, provide better service, gain a competitive advantage and better grow their businesses while reducing operating costs.
Today’s customers require ease-of-use, self-service, fast response times, collaboration and process visibility—from any device, anywhere. However, information-intensive interactions such as filing a claim, applying for a mortgage or patient admissions are still often labour intensive, slow and prone to error. This is because the backbone systems that run most businesses—systems of record such as ERP, ECM and CRM—were designed to run a business efficiently, but never intended to provide a high level of interactive self-service, speed, awareness, collaboration and adaptability.
Smart process applications (SPAs) are a new category of software designed to support business activities that are people intensive, highly variable, loosely structured and subject to frequent change. They provide the ways in which customers interact with an organization. With that being said, we introduce you to Kofax products, which consist of Smart Process Applications (SPA) and Image & Content Capture Software.
Yakidoo is the first Kofax MarkView certified partner and the only Kofax master value added reseller (VAR) in Latin America.
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