Today’s organizations are increasingly becoming paperless, but is there more they can do to speed these business processes, wring out costs, improve data quality and compliance, and better engage customers. Is simple imaging enough, or can you avoid costly, time-consuming, and error-prone data entry from these imaged documents? With advanced capture, you can. In fact, there are four distinct reasons why advanced capture technology can revolutionize your business processes, and we’re going to detail them here.
What is Advanced Capture?
It’s technology that streamlines the conversion of captured content into structured electronic information. How? By automating these processes for greater efficiency:
- document classification
- document separation
- data extraction
- data validation
Once a document is imaged, it must be categorized (i.e., what is it?), and document boundaries must be defined (i.e., where is last page of this document and the first page of the next?). With this information, we can then extract the information required from the document’s pages (i.e., what data do I need from it?). Finally, this data can be validated through human interaction or compared to databases and other systems (i.e., is this data correct?). With your documents classified and data extracted, this information is now available for use in downstream systems or processes.
Automation and efficient handling of exceptions is what makes this entire process “advanced.” Without it, your operators are stuck manually inserting document separator sheets, applying barcode stickers at scan time, or manually entering data from each page into the systems that need it.
Benefits of Advanced Capture
Your organization can achieve additional value by adding advanced capture to your imaging solution whether you are:
- An IT Director striving to improve information visibility, digitizing information for better access and compliance;
- A line of business manager with a focus to achieve operational excellence through automation of processes to greatly reduce costs;
- A customer advocate whose goal is to increase customer engagement, establishing new levels of collaboration with your customers; or
- A C-level executive with aspirations to deliver enterprise agility, radically transforming and simplifying the First Mile of customer engagement.