Overview

With Tungsten Mobile Capture™, transforms a smartphone or tablet into a sophisticated scanning device. Thanks to its patented image processing and on-device optical character recognition (OCR) technologies, this platform automatically captures, extracts and validates the content of paper documents. It eliminates the need to manually enter information and offers your customers a fast and frictionless experience.

Improve Customer Interaction and Support

Supports multiple points of customer interaction and delivers more services through the customer's preferred channel. Enables right-steering capabilities with comprehensive analytics to optimize the customer experience.

Take advantage of a Unique Platform

Solve problems at any stage of the process with control from a single platform. Extends capabilities to new customer engagement applications such as customer onboarding, bill payment and mortgage origination.

Promotes Customer Self-Service

Empower customers to interact with your business systems by integrating powerful data extraction and interactive validation software into your mobile applications.

Benefits of Choosing

Mobile Capture

Empower Customers with Real-Time Data and Communication

Increase customer satisfaction with transactional communications. Support multiple points of interaction in real time and offer more services through customers' preferred channels.

Provides Actionable Insights into Mobile Capture Performance

Gain insight into user, device and document performance. Implement usability enhancements to optimize the customer experience and enable appropriate routing capabilities.

Reduce Time to Market by Extending to New Use Cases

Build and deploy mobile capture solutions from the same platform. Reuse applications in intellectual property, reducing time to market, improving process performance and capturing better quality data.