Overview

Automates the Creation of High Quality Communications

Ideal for any type of outgoing communication, such as contracts, proposals, insurance and mortgage documents, Tungsten Communications Manager™ puts line-of-business managers in control of their correspondence. With minimal IT intervention, documents can be delivered through channels such as email, social media or digital, making the solution a key component in your digital workflow transformation initiatives.

Transform Customer Workflows

Automates workflows and standardizes customer-oriented business processes with seamless integration to legacy systems and core business applications.

Improved Personalization

Deliver personalized, content-rich communications leveraging data and preferences to maximize diverse cross-sell and up-sell opportunities.

Improved Productivity

Create and manage tailored communications with a single platform that collects data from multiple sources, saving time and increasing operational efficiency.

Why customers choose Communications Manager

Improve customer experience

Provide personalized communications, interact with your customers instantly and deliver content through their preferred channels.

Reduces risk and ensures compliance

Ensures that documents comply with defined internal and external standards to avoid costly penalties.

Increases business agility

Business users can respond faster to change with accurate, relevant and personal content for a more agile organization.

Empowers business users

Gives users control over communications and minimizes demands on IT resources. Employees can easily create and manage documents and templates.

Saves time and increases profitability

Shorten time to market with messages that maximize sales opportunities. Reduces printing and maintenance costs.