Insurance
The accident is yours moment of truth. Don't leave it on paper.
We handle your insurance company's data from end to end—underwriting, policies, claims, and compliance—on Doxis and Tungsten, aligned with your regulator. You insure; we manage your data.
Operated on Doxis · Tungsten aligned with the regulator
Notice
File
Adjuster
Payment
The insurer's challenge
The claim is when the client judges you. And it arrives on paper.
Every claim arrives full of documents and against the clock. Underwriting depends on extracting data from scattered files, renewals are delayed, the fraud erosion the result, and everything must be preserved for years with legal exposure.
It is not just operational — it is customer experience at its worst, undetected fraud and compliance risk.
How it works
From notice to payment, without manual typing.
Notice (FNOL)
The customer reports the claim and the file is created automatically from the first contact.
File
Photos, policy, forms, and assessment are captured, classified, and gathered without manual typing.
Routing
The case reaches the correct adjuster, with priorities and potential fraud indicators already identified.
Resolved
The claim progresses through to approval and payment, with complete traceability of every decision.
Well-preserved
The file remains protected, auditable, and available throughout the entire retention period.
Your insurer, operated
Process by process — with the claim at the center.
Claims management
From the notice (FNOL): the file is created automatically, gathers the documentation, routes to the right adjuster, and advances all the way to payment — with traceability for every step. The customer notices the difference on their worst day.
Offer in minutes
Data capture and extraction for risk assessment, self-service signature and issuance — not in days.
Issuance and administration
360° view of the insured, endorsements, and renewals with automatic review and expiration control.
Capture and routing
Incoming mail, emails, and forms captured, classified, and routed to the correct processor.
Custody, archiving, and compliance
Physical original of policies and claims with legal value, and audit-proof digital archive under long-term retention. Migration from legacy systems without losing integrity.
Fraud detection
Fraud erodes the bottom line. We flag it beforehand — without stopping the legitimate user.
Signals regarding loss patterns separate the suspicious from the legitimate. The honest customer gets paid quickly; the doubtful case goes to investigation.
Hybrid custody model
Print and digital, a single operation.
The physical original of policies and claims remains under secure custody for its legal value; its digital version is governed, retained, and instantly searchable. A single operation, a single person in charge.
Aligned incentives: we win when your information flows, not when the boxes are moving.
Regulatory framework
We design to comply and preserve, not just to store.
We start from international standards and adapt them to your jurisdiction — the same framework works in Panama and the Caribbean.
In Panama, for example, this means aligning with the Superintendency of Insurance and Reinsurance and the insured data protection (Law 81 of 2019), with retention in accordance with insurance regulations. In the Caribbean and other jurisdictions, we apply local equivalents under the same international framework.
Exact regulatory citations are validated with a specialist before each project.
How do we deliver it
Managed operation or enablement of your team.
About Doxis (insured's eFiles, claims management, audit-proof archiving), Tungsten (capture, IDP, fraud detection, input management) and DHS Worldwide Total Recall (physical custody of originals), with applied AI where it performs.
Why Yakidoo for insurance
Method, regulator, and track record.
Architecture with a method
Architecture and policies defined by certified consultants (AIIM).
Comply and preserve
We design to comply and preserve, not just to store.
Regulated institutions
Experience in regulated institutions in 30+ countries, including the Caribbean.
Recognized leaders
Doxis and Tungsten; we also improve what you already have.
How much does a slow claim cost you — in customers and in fraud?
In a diagnosis, we map a real process—claims, underwriting, or renewal—and show you how it is properly operated, from end to end.
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