Government and Public Sector

Serve the citizen today. Prove it tomorrow.

We manage end-to-end state information—citizen services, case files, records, and transparency—on Doxis and Tungsten, in full compliance with the legal framework. You serve the citizen; we manage your information and institutional memory.

Schedule a diagnosis for your institution

01HomeCitizenSubmit your application

02Case file of the procedureForm · Required · SignatureDigitized and assembled

03RoutingTo the unitTraceable at every step

04ResolvedTransparentThe citizen sees the progress

05ArchivedPhysical + digitalCompliant memory

The challenge of the public sector

The citizen demands speed. The law demands memory and transparency.

The citizen

You want fast and transparent procedures. Meanwhile, physical files are growing, deteriorating, and difficult to consult, and legacy systems are slowing down every step.

The law

It mandates preserving, classifying, and providing access — and proving it. The tender specifications require Tier-1 platforms with records management, integrated BPM, and certified consultants.

The cost is not just operational — it is citizen trust, legal risk, and compliance with archives and transparency regulations.

Your processes, operated

The State, process by process — and by mandate.

Two poles: serving the citizen quickly, and preserving and providing access by law. We operate both.

Central piece · Serving the citizen

Centerpiece

Citizen services and procedures

From request to resolution: the procedure is digitized, converted into a file, moves through its workflow, and is resolved — fast, traceable, and searchable. The citizen sees the progress; the institution, the control.

DigitizationAIAutomationContent Management

Administrative process automation

Internal workflows —approvals, budget releases, certifications (e.g., clearance certificates)— orchestrated end-to-end, not in silos.

AutomationContent Management

Files and correspondence

Single case files per procedure or citizen; incoming correspondence captured, classified, and routed to the correct unit.

Content ManagementDigitizationAI

Digitization of physical files

Massive digitization of historical and active files with archival management. The physical original remains in custody; the digital version is accessible — without losing the legal value of the paper.

DigitizationDocument CustodyAI

Transparency and access to information

Respond to public information requests with traceability and evidence — find, don't search.

Content ManagementAutomation

Legal Hub · Institutional Report

Custody, archiving and compliance

Secure custody of physical original y audit-proof digital archive — under the same retention and disposition schedules. Electronic signature and document, data protection, and compliant and verifiable institutional memory, in paper and digital formats.

Hybrid custody model

Print and digital, a single operation.

The physical original remains in secure custody due to its legal value; its digital version is governed, retained, and instantly searchable. A single operation, a single person in charge.

Aligned incentives: we win when your information flows, not when the boxes move.

Original

Physicist in custody

→

Access

Digital government

Regulatory framework

Here the regulator is the law. We design to comply with it.

We start from international standards and adapt them to the legal framework of your jurisdiction — the same approach works in Panama and the Caribbean.

ISO 15489 · 30301 Records managementISO 27001 SecurityOpen government · Auditable AI

Decree 275 of 2018Management and digitization of electronic documents.

Law 51 of 2008Document and electronic signature.

Law 6 of 2002Transparency and access to public information.

Law 81 of 2019Personal data protection.

In the Caribbean and other jurisdictions, we apply local equivalents based on the same international framework. Exact regulatory citations are validated with a specialist prior to each project.

How do we deliver it

Managed operation or enablement of your team.

Managed operation

We operate your documentary information with a flat fee, end-to-end.

Implementation and enablement

We design, implement, and train your team to operate it.

With international allies

In the Caribbean and LATAM, through our partner network.

About Doxis (ECM, records management, BPM, audit-proof archiving), Tungsten (mass capture, IDP, electronic signature) and DHS Worldwide Total Recall (physical custody of originals), with auditable AI applied where it matters.

Our experience

We start with the taxonomy and the process, not the tool.

We design ECM architectures with integrated records management and BPM, led by CIP-certified consultants, for public institutions in Panama—including a municipality and mass document digitization projects for state entities.

Why Yakidoo for government

Method, mandate and memory.

Meets the specifications

Tier-1 ECM with integrated records management and BPM, led by CIP consultants. Not a loose DMS + workflow.

Led by CIP

Taxonomy, retention schedules, and policies defined by certified consultants (AIIM).

Transparency and traceability

Designed to showcase, not just to store.

Physical + digital, neutral

Custody of the original and digital archiving under a single operator; we also improve what you already have.

Does your institution serve the citizen and obey the law—or does it just accumulate paperwork?

During a diagnostic, we map a real procedure and your filing situation, and we show you how it is properly executed—fast for the citizen, compliant with the law.