Privacy Policy

Yakidoo Corp., with its regional headquarters in Costa del Este, Panama City, Republic of Panama, is responsible for the personal data processed through yakidoo.com and its commercial channels.

For privacy inquiries or to exercise your rights, you can use the contact form. Indicate in the subject line that this is a privacy request so that it can be directed to the appropriate team.

It applies to site visitors, prospects, clients, suppliers, company representatives, and other individuals who contact or maintain a professional relationship with Yakidoo.

This policy covers the website and channels managed by Yakidoo. Third-party products and platforms that we link to or integrate with may have their own policies; where applicable, we will indicate which ones apply.

Data you provide to us

• Name, company, job title, industry, and country or professional location.
• Email, phone number, and preferred contact channel and time.
• Reason for inquiry, project requirements, and comments included in forms, emails, meetings, or proposals.
• Information regarding business relationships, contracts, billing, support, purchasing, or bidding processes, as applicable.

Data generated when using the site

• IP address, device type, browser, operating system, visited pages, date, time, and technical events.
• Cookie identifiers or similar technologies, according to your preferences.
• Information required to prevent abuse, protect forms, and maintain site security.

• Process requests: answer inquiries, coordinate meetings, prepare diagnoses, demonstrations, proposals, or purchasing processes.
• Manage relationships: manage clients, suppliers, partnerships, contracts, support, and operational communications.
• Provide and improve services: understand needs, configure solutions, measure quality, and maintain continuity.
• Protect the site: prevent fraud, spam, unauthorized access, incidents, and uses contrary to our terms.
• Analyze the site: understand in an aggregated way how it is used and improve content, navigation, and performance, solely when cookie settings allow it.
• Send communications: share news or invitations related to Yakidoo when there is consent or another valid basis, and allow unsubscribing at any time.
• Fulfill obligations: respond to legal, regulatory, or judicial requirements and exercise or defend rights.

We will not use the data for a purpose incompatible with that disclosed without providing notice and, when necessary, requesting a new authorization.

Depending on the context, Yakidoo processes data based on one or more of the following conditions:

• You consent, for example for optional cookies or commercial communications.
• The application of measures precontractual or contractual requested by you or by the organization you represent.
• Compliance with a legal obligation.
• One legitimate interest permitted by regulations, such as protecting systems, managing business relationships, or improving services, always weighed against your rights.

When treatment depends on consent, you may withdraw it at any time. The withdrawal does not affect the lawfulness of what was done before receiving it.

We may grant limited access to vendors who work on behalf of Yakidoo, solely to perform a function and under confidentiality and security obligations. This may include services for:

• web hosting, infrastructure, email, and backup;
• forms, CRM, sales management and customer service;
• analytics, measurement, security, and spam prevention;
• professional advisory, auditing, or compliance;
• technology partners when their participation is necessary to respond to a request, prepare a solution, or execute a project.

We may also disclose data when required by a competent authority, to protect rights or safety, or in a corporate reorganization subject to the appropriate safeguards. Yakidoo does not sell personal data.

Yakidoo operates regionally and may rely on teams, suppliers, or partners located outside of Panama, including professional operations in Mexico and Germany. Therefore, some data may be processed from other countries.

When there is an international transfer, we will apply the measures required by Panamanian regulations, such as processing agreements, contractual clauses, access controls, and an assessment of the applicable level of protection.

We retain the data only for the time necessary for the informed purpose and to comply with legal, contractual, accounting, security, or claim defense obligations.

• Inquiries and opportunities are retained while they are being handled and for a reasonable period to provide follow-up.
• Contractual and supplier information is retained for the duration of the relationship and the applicable legal periods.
• Consent-based communications continue until you withdraw your authorization or request to unsubscribe.
• Cookies and similar technologies follow the periods shown in the preferences panel or established by their provider.

Then, the data is securely deleted, anonymized, or blocked, as appropriate.

We apply technical, organizational, and administrative measures proportional to the risk, including access control, permission management, communications protection, backups, monitoring, and confidentiality obligations.

No system is completely infallible. If we identify an incident that may affect your rights, we will act in accordance with the procedure and communications required by applicable regulations.

According to Panamanian regulations, you can request:

• Access: to know if we process your data and obtain information about it.
• Correction: correct inaccurate, outdated, or incomplete information.
• Cancellation: request erasure when applicable.
• Opposition: object to certain uses for legitimate reasons.
• Portability: receive or transmit your data in the cases provided by law.

You can also withdraw your consent and stop receiving commercial communications. To protect your information, we may request reasonable data to verify your identity and representation.

If you consider that a request was not properly handled, you can file a complaint with the Directorate for Personal Data Protection of ANTAI.

Minors

Yakidoo's site and services are directed at organizations and professionals. We do not intentionally seek to collect data from minors through this site. If we detect that any has been received without valid authorization, we will take steps to delete it.

Changes to this policy

We may update this policy as our practices, services, or legal requirements change. We will post the current version on this page and indicate its update date. When the change is material, we will endeavor to communicate it prominently.

Contact

For questions or requests related to this policy, write via the Yakidoo contact form. Regional headquarters: Costa del Este, Panama City, Republic of Panama.

This policy shall be interpreted in accordance with the applicable Panamanian legislation on the protection of personal data, including:

• Law 81 of March 26, 2019, on Personal Data Protection.
• Executive Decree 285 of May 28, 2021, which regulates Law 81.

If a mandatory rule grants greater protection, that rule shall prevail.